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<div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">You can find dimensions for our products in a few places on our product listings.</div><p><br></p><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">The first place to find dimensions is the drop-down menu below the add-to-cart button, which is labeled dimensions.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">Below is a screenshot.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></div><p><img src="https://attachments.gorgias.help/984vj29z0K7PKGOZ/hc/zKB3oxw0ol6rkVOL/2024070219-663026f6-8a96-4d50-924e-9b40f6341337-dimensions.jpg" style="width: 300px;" class="fr-fic fr-dib"></p><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">Another place to look is in a product&apos;s image gallery. You can find a dimension image for many products in that gallery of images to the left of a product listing.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">Below is a screenshot.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></div><p><img src="https://attachments.gorgias.help/984vj29z0K7PKGOZ/hc/zKB3oxw0ol6rkVOL/2024070219-2fd2cad3-d036-4f67-8917-8d0f52cba4bd-dimension_image.jpg" style="width: 300px;" class="fr-fic fr-dib"></p><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">Lastly, you can always feel free to reach out to us with any questions you have about our offerings.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;">We hope this helps.</div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br></div><div style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: inherit;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(22, 22, 22); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(249, 249, 249); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"></div>

Where can I find a product's dimensions?

Thank you for your interest in Shamans Market. We apologize that the offering you are interested in is currently unavailable. The most accurate way to stay up to date on when a sold-out product is available for purchase again is to use the "notify me

<p id="isPasted">Thank you for your interest in Shamans Market.&#xA0;</p><p>We apologize that the offering you are interested in is currently unavailable.</p><p>The most accurate way to stay up to date on when a sold-out product is available for purchase again is to use the <em>&quot;notify me when available&quot;</em> button found on our sold-out product listings.&#xA0;</p><p>Below is a screenshot of where you can find that button.</p><p><img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29z0K7PKGOZ/undefined-ec4c5579-1069-4958-bb82-4324fb06b0af" style="width: 300px;" class="fr-fic fr-dib"></p><p><br></p><p><br></p><p>If you enter your email address into this field, you will receive an email notification when the product is back in stock.</p><p>We hope this helps.</p><p><br></p><p><br></p>

How can I find out when a product is back in stock?

We feel your struggle. Unfortunately, we do not offer shamanic counseling services, but can recommend the following:. The Foundation for Shamanic Studies Certified Counselors. Last Mask Center. Spirit Passages. We hope this helps with your journey.

<p id="isPasted">We feel your struggle. &#xA0;</p><p>Unfortunately, we do not offer shamanic counseling services, but can recommend the following:</p><p><a href="https://www.shamanism.org/resources/csc.html" rel="noopener noreferrer">The Foundation for Shamanic Studies Certified Counselors</a>&#xA0;</p><p><a href="https://lastmaskcenter.org/shamanic-healing/shamanic-counseling.htm" rel="noopener noreferrer">Last Mask Center</a>&#xA0;</p><p><a href="http://spiritpassages.com/individual_sessions/shamanic-counseling/" rel="noopener noreferrer">Spirit Passages</a></p><p>We hope this helps with your journey.</p>

Where can I receive Shamanic Counseling?

Unfortunately, we are not permitted to ship wild animal-based products outside of the USA. This includes shells, animal skins, feathers, and other materials.  Also, the export of red sandalwood is not permitted. If your order contained any of these m

<p id="isPasted">Unfortunately, we are not permitted to ship wild animal-based products outside of the USA. &#xA0;</p><p>This includes shells, animal skins, feathers, and other materials. &#xA0;Also, the export of red sandalwood is not permitted. &#xA0;</p><p>If your order contained any of these materials a special permit is required at a cost of $95.00 and would need to be arranged in advance of your order.</p><p>You can find more about these restrictions on the following page:</p><p><a href="https://www.shamansmarket.com/pages/shipping-delivery">Shipping &amp; Delivery | Shamans Market</a></p><p>We hope this helps.</p>

Do you have any shipping restrictions?

Our gift is when our feet touched this earth in the human form.  For earth is the place we have the ability to experience ourselves in many forms.  We can witness our own capacity of unlimitedness, pushing beyond the boundaries of the programmed mind

Do you know any Self-Led Shamanic Rituals?

Thank you for your interest in a wholesale account with Shamans Market. Please complete the wholesale application at this link to be considered for a wholesale account. Let us know if you have any questions.

<p id="isPasted">Thank you for your interest in a wholesale account with Shamans Market.&#xA0;</p><p>Please complete the wholesale application <a href="https://shamans-market.wholesale.shopifyapps.com/accounts/sign_up" rel="noopener noreferrer">at this link</a> to be considered for a wholesale account.</p><p>Let us know if you have any questions.</p>

Where can I find your wholesale application link?

Thank you for your interest in the Shamans Market email list; we appreciate it. Subscribe to our email newsletter and get 10% off your first order. https://shamansmarket.subscriptions.management/. If you have any questions, do not hesitate to contact

<p>Thank you for your interest in the Shamans Market email list; we appreciate it.</p><p>Subscribe to our email newsletter and get 10% off your first order.&#xA0;</p><p><a href="https://shamansmarket.subscriptions.management/" id="isPasted" rel="noopener noreferrer">https://shamansmarket.subscriptions.management/</a></p><p>If you have any questions, do not hesitate to contact us to assist you.</p>

Do you have an email newsletter I can subscribe to?

THE ABRIDGED DEFINITION. Shamans are mapmakers working at the energetic level, closest to source (or whatever you want to call it – the universe, God, spirit, etc) to help to dream our world into being. Problems are solved by opening a dialogue with

What is Shamanism?

Nearly a decade ago, when my love affair with the sacred began (or maybe it’s more accurate to say “we got back together”!), I felt an urgent need to create my first altar.  I did it haltingly, worried I might not be capable.  First, a low blue Chine

How do I build, tend and grow my own altar?

I have an order over $75 shipping to the continental U.S.; why can't I choose Free Shipping at checkout?. Unfortunately, if you have any items in your cart that require drop-shipping, you may not see Free Shipping as an option at checkout. If your or

<p>I have an order over $75 shipping to the continental U.S.; why can&apos;t I choose Free Shipping at checkout?</p><p>Unfortunately, if you have any items in your cart that require drop-shipping, you may not see Free Shipping as an option at checkout.</p><p>If your order is eligible, but you are unable to choose Free Shipping, you can place the order and reach out to us to refund your shipping cost.&#xA0;</p><p>If you prefer, you can contact us to let you know the products that may be causing an issue for you.</p><p>We hope this helps.</p><p>If you have any other shipping-related questions, do not hesitate to contact us at <a href="mailto:service@shamansmarket.com">service@shamansmarket.com</a> to assist you.</p><p><br></p><p><br></p>

What do I do if I have issues with your free shipping?

Interested in the Shamans Market affiliate program?. Use the link below to apply!. Shamans Market - Shopify Collabs. If you have any questions about our affiliate program, do not hesitate to contact us for more information.

<p>Interested in the Shamans Market affiliate program?</p><p>Use the link below to apply!</p><p><a href="https://join.collabs.shopify.com/community/apply/UXuGVxU1A3M" id="isPasted">Shamans Market - Shopify Collabs</a></p><p>If you have any questions about our affiliate program, do not hesitate to contact us for more information.</p><div color="black" id="isPasted" style="box-sizing: border-box; font-family: Roboto, sans-serif; margin: 40px 24px; opacity: 0.8; color: black; line-height: 28.8px; font-weight: 700; text-align: center; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(244, 234, 220); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Become an affiliate</div><div color="black" style="box-sizing: border-box; font-family: Roboto, sans-serif; margin-left: 40px; margin-right: 40px; margin-bottom: 40px; opacity: 0.5; color: black; line-height: 25.2px; font-weight: 400; text-align: center; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(244, 234, 220); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-break: break-word;">We offer products that promote a lifestyle of living in harmony with each other and our Earth Fair trade &amp; intentionally made supplies for ritual, meditation, shamanic work, and a soul-centered life.&#xA0;</div><p><a href="https://join.collabs.shopify.com/community/apply/UXuGVxU1A3M">&#xA0;</a></p><p><img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29z0K7PKGOZ/undefined-485345a4-28cd-41e1-aab6-e9b8e222e4c3" style="width: 428px;" class="fr-fic fr-dib"></p><p><br></p>

Can I become a Shamans Market affiliate?

Q: Is your site secure? I don’t like to give my credit card information on the web?. A: We understand this concern and take great efforts to protect your personal information. All transactions on ShamansMarket.com are handled through a process called

Where can I find your frequently asked questions?

Shamans Market's Eco Initiatives. Reduce. Reuse. Recycle. At Shamans Market, we are always looking for ways to reduce our use of resources and reuse and recycle every step of the way. Through our participation in the MIGreenPower renewable energy pro

<p style="text-align: center;"><span style="font-size: 24px;">Shamans Market&apos;s Eco Initiatives</span></p><p style="text-align: center;"><br></p><h2 id="isPasted">Energy Conservation and Recycling</h2><p style="border: none; padding: 0in;">Reduce. Reuse. Recycle. At Shamans Market, we are always looking for ways to reduce our use of resources and reuse and recycle every step of the way.</p><p style="border: none; padding: 0in;">Through our participation in the MIGreenPower renewable energy program, Shamans Market is directly supporting the development of new renewable energy projects in Michigan. Thus supporting the development, construction, and ongoing maintenance/operation of our local wind and solar parks.</p><p style="border: none; padding: 0in;">Our participation helps to put more clean energy onto the power grid. By making a commitment to go 100 percent renewable through the program, it reduces our carbon footprint associated with electricity use.</p><p style="border: none; padding: 0in;">We reuse or recycle our cardboard, paper, and packaging materials. Very little goes to waste. Many of the materials are reused in our packaging and shipping, and much of what is not is recycled.&#xA0;</p><p style="border: none; padding: 0in;">When purchasing supplies, we are conscious of finding eco-friendly, recycled, or recyclable materials for our office, warehouse use, and packaging materials.</p><p style="border: none; padding: 0in;"><br></p><h2 id="isPasted">Packaging &amp; Shipping</h2><p style="border: none; padding: 0in;">Whenever possible, we use recycled or recyclable products for the products we package and ship. From plant-based cello bags for some of our sage and incense products to peanuts that are biodegradable we constantly have an eye out for making our products and packaging earth-friendly.</p><p style="border: none; padding: 0in;">&#x2713; In shipping our products to you here are some of the ways we keep our shipping eco-friendly:</p><p style="border: none; padding: 0in;">&#x2713; Use appropriate-sized recyclable or recycled cardboard boxes and 100% recycled padded paper envelopes</p><p style="border: none; padding: 0in;">&#x2713; Purchase 100% recycled/recyclable kraft paper for package void fill</p><p style="border: none; padding: 0in;">&#x2713; Use Geami&#x2019;s GreenWrap instead of bubble packaging and foam peanuts. Its benefits:</p><p style="border: none; padding: 0in;">&#x2022; 100% recyclable, biodegradable and compostable</p><p style="border: none; padding: 0in;">&#x2022; Easy for you to recycle in curbside recycling bins</p><p style="border: none; padding: 0in;">&#x2022; Made with raw materials from sustainably managed forests &amp; producers</p><p style="border: none; padding: 0in;">&#x2713; Wrap our products in tissue paper instead of plastic when possible</p><p style="border: none; padding: 0in;">&#x2713; Print packing slips on at least 50% recycled paper</p><p style="border: none; padding: 0in;">&#x2713; Purchase only 100% plant-based compostable peanuts</p><p style="border: none; padding: 0in;">&#x2713; Reuse: Paper, boxes, and peanuts that we receive product in. This sometimes means you may receive petroleum-based packaging. Although we never purchase it, we do reuse it. So if you get petroleum-based peanuts or bubble wrap you recycle it. Hint: UPS Stores will take your peanuts for you. Find my recycling options at www.earth911.com.</p><h2 id><br></h2><h2 id="isPasted">Carbon Offset Shipping</h2><p id="isPasted" style="border: none; padding: 0in;"><strong>Shamans Market</strong> has teamed up with <strong>Camino Verde</strong>, a non-profit organization working to preserve the Peruvian Amazon. We are offering our customers the opportunity to offset greenhouse gases produced by shipping your order. Your $2 contribution will go to planting and maintaining endangered jungle hardwood trees that absorb carbon dioxide while protecting biodiversity and to preserving virgin rainforests.</p><p style="border: none; padding: 0in;">The process of collecting carbon in forests, soils, geological formations, and other carbon &#x201C;sinks&#x201D; is called carbon sequestration. Native trees and forests help fight climate change as part of their natural processes. As they grow, trees absorb carbon dioxide from the atmosphere and convert it into oxygen.</p><p style="border: none; padding: 0in;"><strong>Camino Verde</strong> (&#x201C;the green path&#x201D;) is a 501-c-3 non-profit organization whose work is based in the Madre de Dios region of the Peruvian Amazon. It is the primary mission of Camino Verde to plant trees and encourage others to do the same. Their programs and presence in several small communities in the Tambopata River basin have focused on promoting the planting and preservation of trees as a source of sustainable income and economic empowerment for small-scale subsistence farmers. Migratory agriculture is the number one cause of deforestation in the Peruvian Amazon.</p><p style="border: none; padding: 0in;">It is their vision to reduce the impact of human populations on wild forests through the improved economic opportunities provided by long-term perennial reforestation and agroforestry.</p><p style="border: none; padding: 0in;"><strong>Camino Verde</strong> is committed to upholding the strictest standards of sustainability, integrity, transparency, and simplicity in order to realize our goals. It is our belief that the most powerful solutions are usually simple&#x2013; and always direct. In the pursuit of &#x201C;beyond sustainability,&#x201D; the natural world is the inspiration and model for the solutions we create. Camino Verde at a glance:</p><p style="border: none; padding: 0in;">&#x2713; Over 10,000 trees planted, representing 250 species, as part of our Living Seed Bank</p><p style="border: none; padding: 0in;">&#x2713; 180 acres (75 hectares) of rainforest under Camino Verde ownership</p><p style="border: none; padding: 0in;">&#x2713; 1600 acres (640 hectares) more protected through our conservation partnerships</p><p style="border: none; padding: 0in;">&#x2713; Over 4500 trees planted with 20 partner farmers through our Basic Agroforestry project</p><p style="border: none; padding: 0in;">For more information on Camino Verde and the great things they are doing, please visit <a href="//www.caminoverdeperu.org">www.caminoverdeperu.org</a></p><p style="border: none; padding: 0in;"><br></p><h2 id="isPasted">Eco-Friendly Products</h2><p style="border: none; padding: 0in;">Many of the products we sell are eco-friendly. You can easily spot these items by the green eco-friendly icon on the product page. What does eco-friendly mean? Eco-friendly literally means earth-friendly or not harmful to the environment. This term most commonly refers to products that contribute to green living or practices that help conserve resources like water and energy. Eco-friendly products also prevent contributions to air, water, and land pollution. You can engage in eco-friendly habits or practices by being more conscious of how you use resources.</p><p style="border: none; padding: 0in;">Product Qualifications<br>Making a truly eco-friendly product keeps both environmental and human safety in mind. At a minimum, the product is non-toxic. Other eco-friendly attributes include the use of sustainably grown or raised ingredients produced in ways that do not deplete the ecosystem. Organic ingredients or materials are grown without toxic pesticides or herbicides. Products with &#x201C;made from recycled materials&#x201D; contain glass, wood, metal, or plastic reclaimed from waste products and made into something new. Biodegradable products break down through natural decomposition, which is less taxing on landfills and the ecosystem as a whole.</p><p style="border: none; padding: 0in;"><br></p><h2 id="isPasted">Green America Certified</h2><p style="border: none; padding: 0in;">Green America certifies businesses that are committed to using business as a platform for social change. Since 1982, Green America has evaluated over 8,000 small businesses. Shamans Market is proud to be one of these companies.</p><p style="border: none; padding: 0in;">They connect people to entrepreneurs building sustainable enterprises from the ground up and Main Street businesses that serve their communities.</p><p style="border: none; padding: 0in;">Green America certifies businesses that are:</p><p style="border: none; padding: 0in;">&#x2713; Actively using their business as a tool for positive social change;</p><p style="border: none; padding: 0in;">&#x2713; Operating a &#x201C;values-driven&#x201D; enterprise according to principles of social justice AND environmental sustainability;</p><p style="border: none; padding: 0in;">&#x2713; Environmentally responsible in the way they source, manufacture, and market their products and run their operations and facilities; Socially equitable and committed to extraordinary practices that benefit workers, customers, communities, and the environment; and</p><p style="border: none; padding: 0in;">&#x2713; Accountable for their work by continually improving and tracking their progress and operating with radical transparency in every facet of their business.</p><p><br><br></p><p><br><br></p><p><br><br></p><p style="text-align: center;"><br></p><p style="text-align: center;"><br></p>

What are Shamans Market's eco initiatives?

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our s

What is Shamans Market privacy policy?

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact us at service@shamansmarket.com, or 866-929-2964 or use the return portal, and we will be glad to arrange a return or exchange for you

What is Shamans Market return and replacement policy?

Interested in a Shamans Market Gift Card?. You can find them at the following link. Gift Card | Shamans Market

<p style="text-align: center;"><img src="https://attachments.gorgias.help/uploads.gorgias.io/984vj29z0K7PKGOZ/undefined-f5d6a6f9-bca5-42c4-a08a-c3d4ffb10914" style="width: 300px;" class="fr-fic fr-dib"></p><p style="text-align: center;"><br></p><p style="text-align: center;">Interested in a Shamans Market Gift Card?&#xA0;</p><p style="text-align: center;">You can find them at the following link.</p><p style="text-align: center;"><a href="https://www.shamansmarket.com/products/shamans-market-gift-card" id="isPasted">Gift Card | Shamans Market</a></p>

Do you sell gift cards?

If you receive a damaged or broken item in your order, please contact us immediately at service@shamansmarket.com. You have the option to either get a refund or have the item replaced. You can start a return or exchange right here or reach out to our

<p>If you receive a damaged or broken item in your order, please contact us immediately at <a href="mailto:service@shamansmarket.com">service@shamansmarket.com</a>. You have the option to either get a refund or have the item replaced. You can start a return or exchange right <a href="https://www.shamansmarket.com/pages/returns-replacement-policy" rel="noopener noreferrer" target="_blank">here</a> or reach out to our customer service to inform us of the issue, and we will ask you whether you prefer a refund or a replacement. We are committed to ensuring your satisfaction with your purchase and will resolve any issues as quickly as possible.</p>

What should I do if I receive a damaged or broken item in my order?

Shamans Market is pleased to support small businesses by offering wholesale pricing. To be considered for a wholesale account, please complete the wholesale application available at the following link:. B2B Application | Shamans Market. Furthermore,

<p>Shamans Market is pleased to support small businesses by offering wholesale pricing. To be considered for a wholesale account, please complete the wholesale application available at the following link:</p><p><a href="https://www.shamansmarket.com/pages/b2b-app" id="isPasted">B2B Application | Shamans Market</a> </p><p>Furthermore, if you are a qualified small business, you can have your purchases exempted from sales tax by providing us a copy of your Sales Tax Certificate. This will allow us to set up your account accordingly to not collect sales tax on your orders.</p><p><br></p><p>We hope this helps. If you have any questions, please let us know at <a data-fr-linked="true" href="mailto:service@shamansmarket.com">service@shamansmarket.com</a>.&#xA0;</p>

Can small businesses purchase wholesale at Shamans Market and is tax excluded?

Shamans Market understands that sometimes customers may need to cancel their orders. If you place an order and decide you need to cancel it, please contact us immediately. We can cancel the order as long as it has not already been processed for shipp

Shamans Market understands that sometimes customers may need to cancel their orders. If you place an order and decide you need to cancel it, please contact us immediately. We can cancel the order as long as it has not already been processed for shipping. As for product availability, we offer a variety of sizes in our products, and we recommend checking our website for available options or reaching out to customer service for any specific requests.

What is the policy for order cancellations at Shamans Market?

At Shamans Market, we strive to comply with all intellectual property laws and take such issues very seriously. If an artist or business contacts us regarding a copyright or ownership issue of a product we sell, we will promptly reach out to the supp

At Shamans Market, we strive to comply with all intellectual property laws and take such issues very seriously. If an artist or business contacts us regarding a copyright or ownership issue of a product we sell, we will promptly reach out to the supplier to address the issue. We are open to discussing possible resolutions and will work diligently to remedy the situation to the satisfaction of all parties involved.

What is the policy for intellectual property claims concerning products sold at Shamans Market?

If you receive an incorrect order, we are here to help. Please contact us with details regarding what you received versus what you ordered. It’s essential to provide your order number and the specifics about the items you received incorrectly. Based

<p>If you receive an incorrect order, we are here to help. Please contact us with details regarding what you received versus what you ordered. It&#x2019;s essential to provide your order number and the specifics about the items you received incorrectly. Based on this information, we can send you an invoice for new items or make the appropriate adjustments to your order. Our customer service team is prepared to assist you in resolving this issue. You can also start the process <a href="https://www.shamansmarket.com/pages/returns-replacement-policy" rel="noopener noreferrer" target="_blank">here</a>.</p>

How do I handle receiving an incorrect order?

If your package is lost or stolen, please get in touch with us so we can assist you. First, we'll check if the package was sent to the correct address. If the address is accurate, we'll ask you to take a few steps such as checking with neighbors or l

If your package is lost or stolen, please get in touch with us so we can assist you. First, we&apos;ll check if the package was sent to the correct address. If the address is accurate, we&apos;ll ask you to take a few steps such as checking with neighbors or looking around your home for misplaced packages. If the package still remains missing, we will offer to send a replacement order or provide a refund, depending on your preference. We are committed to offering support and ensuring that you ultimately receive your order or get reimbursed accordingly.

What happens if my package is lost or stolen?

If you need to change the shipping address for your order, please contact us as soon as possible with the correct details. We will update your shipping address and confirm the changes. You will receive a confirmation email when your package ships wit

If you need to change the shipping address for your order, please contact us as soon as possible with the correct details. We will update your shipping address and confirm the changes. You will receive a confirmation email when your package ships with the updated information. It&apos;s important to reach out before your order is dispatched to ensure that it arrives at the correct location.

What if I need to change the shipping address for my order?

Our store does ship internationally, including to locations such as Canada, Europe and Asia. The prices in our store should change automatically to reflect the local currency based on market exchange rates. Our customer service team is available to a

<p>Our store does ship internationally, including to locations such as Canada, Europe and Asia. The prices in our store should change automatically to reflect the local currency based on market exchange rates. Our customer service team is available to assist with any inquiries regarding international shipping and payment in different currencies. Do not hesitate to contact us for further assistance.</p>

Is it possible to ship internationally, and how are currency conversions handled?

Yes, if an item was missing from your order, we can create a replacement order and ship it with your next purchase. Contact our customer service with details of the missing item and the new order you are placing, and we will arrange for the missing i

Yes, if an item was missing from your order, we can create a replacement order and ship it with your next purchase. Contact our customer service with details of the missing item and the new order you are placing, and we will arrange for the missing item to be included in that shipment. Our goal is to rectify any mistakes promptly and to your complete satisfaction.

Can I add a missing item to my next order?

Once a refund has been processed, it typically takes about a 1-3 business days to be reflected in your payment method account, depending on your banking or credit card company. We can provide proof of the refund transaction from our end upon request.

<p>Once a refund has been processed, it typically takes about a 1-3 business days to be reflected in your payment method account, depending on your banking or credit card company. We can provide proof of the refund transaction from our end upon request. Costs such as shipping protection or donation may be deducted from the refund amount. For any questions regarding your refund&apos;s status or calculations, please contact our customer support.</p>

How long does it take for a refund to show on my account?

If you wish to cancel an order, please contact us as soon as possible. Provided the order has not been dispatched, we can cancel it and issue a full refund. It's important to act quickly, as we strive to process and ship orders promptly.

If you wish to cancel an order, please contact us as soon as possible. Provided the order has not been dispatched, we can cancel it and issue a full refund. It&apos;s important to act quickly, as we strive to process and ship orders promptly.

How can I cancel an order?

Our return policy allows you to return items for a full product refund under certain conditions. To begin a return, you can click here. If you require a return slip or further assistance, please don’t hesitate to contact customer service, and we will

<p>Our return policy allows you to return items for a full product refund under certain conditions. To begin a return, you can <a href="https://www.shamansmarket.com/a/return">click here</a>. If you require a return slip or further assistance, please don&#x2019;t hesitate to contact customer service, and we will guide you through the process.</p>

What is the return policy and procedure if I want to return an item?

Navidium shipping protection is an optional service that ensures your item arrives safely. It can be added to your purchase for an additional fee, but if you did not intentionally choose this service or do not wish to have this protection, you can co

Navidium shipping protection is an optional service that ensures your item arrives safely. It can be added to your purchase for an additional fee, but if you did not intentionally choose this service or do not wish to have this protection, you can contact us and request a refund for the cost of Navidium shipping protection. We will process the refund accordingly.

How does Navidium shipping protection work, and can it be refunded?

If you have not received your order, please let us know and provide your order number for reference. We will investigate the status of your order, including tracking information. If our investigation reveals that your order was undelivered or lost in

If you have not received your order, please let us know and provide your order number for reference. We will investigate the status of your order, including tracking information. If our investigation reveals that your order was undelivered or lost in transit, we are ready to re-ship your items or offer a full refund. Always ensure that the shipping address we have on file is correct to prevent delivery issues.

What should I do if I have not received my order?

Thank you for your interest in our rope incense products at Shamans Market. We ensure the freshness of our rope incense by selling through our inventory and refreshing it 2-3 times a year. If at any point you are not satisfied with the freshness or q

Thank you for your interest in our rope incense products at Shamans Market. We ensure the freshness of our rope incense by selling through our inventory and refreshing it 2-3 times a year. If at any point you are not satisfied with the freshness or quality of an item, you are welcome to return it for a full product refund. For details on initiating a return, please visit the return policy section of our website.

How frequently is the rope incense inventory refreshed at Shamans Market?

Shamans Market is more than just an online shop; we also provide resources for our customers interested in holistic practices, meditation, and prayer. If you are new to these areas, we recommend exploring the Blog section of our website. It is a valu

<p>Shamans Market is more than just an online shop; we also provide resources for our customers interested in holistic practices, meditation, and prayer. If you are new to these areas, we recommend exploring the <a href="https://www.shamansmarket.com/blogs/musings">Blog</a> section of our website. It is a valuable resource for those beginning their journey and looking for information, inspiration, and guidance on various spiritual and holistic topics.</p>

Does Shamans Market offer educational resources for customers interested in holistic practices?

Shamans Market always aims to fulfill orders accurately, but in the event of missing items, we apologize and will send out the missing items as soon as possible. If you've received an incomplete order, please contact customer service, and we will ens

Shamans Market always aims to fulfill orders accurately, but in the event of missing items, we apologize and will send out the missing items as soon as possible. If you&apos;ve received an incomplete order, please contact customer service, and we will ensure the remaining items are shipped to you at no additional cost. We value your satisfaction and appreciate your understanding in such circumstances.

How does Shamans Market handle missing items from orders?

For every product like the Shipibo Embroidery Cloth we sell at Shamans Market, there is a wealth of cultural significance and meaning. These products often take weeks to create and are a piece of living art inspired by traditional cultures. To find o

For every product like the Shipibo Embroidery Cloth we sell at Shamans Market, there is a wealth of cultural significance and meaning. These products often take weeks to create and are a piece of living art inspired by traditional cultures. To find out the specific meaning behind any item, please refer to the product description on our website or contact customer service for any additional queries.

How can I learn about the meanings behind products such as the Shipibo Embroidery Cloth sold at Shamans Market?

The following information is from Koshi. If used outdoors, the Koshi chimes should be protected from rain underneath an overhang. In damp weather, especially in coastal areas, it's best to take them indoors. Like all wooden objects outdoors, and spec

<p>The following information is from Koshi.</p><p>If used outdoors, the Koshi chimes should be protected from rain underneath an overhang. In damp weather, especially in coastal areas, it&apos;s best to take them indoors. Like all wooden objects outdoors, and specially bamboo, they should be regularly treated with a protective oil like clear teak oil, tung oil or wood oil. If black spots are seen on the bamboo, treat them with a paste of sodium bicarbonate with a little water and wipe it off once dried. After that treat with oil. Possible corrosion forming on the metal instrument will not affect the musical quality.</p><p>We hope this helps.</p>

Can I use my Koshi chime outdoors?

We offer the option to Pick Up orders placed on our website from our warehouse at:. 1250 Rankin Dr. Ste A Troy, MI  48083. We process orders once a day, first thing in the morning, Monday through Friday.  Orders are usually available the day after yo

<p>We offer the option to Pick Up orders placed on our website from our warehouse at:&#xA0;</p><p>1250 Rankin Dr. Ste A Troy, MI &#xA0;48083. &#xA0;</p><p>We process orders once a day, first thing in the morning, Monday through Friday. &#xA0;Orders are usually available the day after you place the order before noon. &#xA0;</p><p>Once your order has been picked and packed, we will send you an email telling you it&apos;s ready for pickup. &#xA0;</p><p>Our warehouse is open for pickups Monday - Friday 8 am until 4 pm. &#xA0;</p><p>We hope this helps.</p>

Can I pickup my order?

While we do not have a full retail store, we do have a small display area that features some of our offerings that are available for purchase at our warehouse in Troy, MI. Our warehouse hours are 9 am to 4 pm, Monday through Friday. We hope this help

<p>While we do not have a full retail store, we do have a small display area that features some of our offerings that are available for purchase at our warehouse in Troy, MI.&#xA0;</p><p>Our warehouse hours are 9 am to 4 pm, Monday through Friday.&#xA0;</p><p>We hope this helps.</p>

Do you have a physical store I can visit?

If you scroll to the bottom of our main page at shamansmarket.com, you will find a place to join our inner circle!. Customers who subscribe to our email newsletter get 10% off their first order. We hope this helps.

<p>If you scroll to the bottom of our main page at <a href="//shamansmarket.com">shamansmarket.com</a>, you will find a place to join our inner circle!</p><p><img src="https://attachments.gorgias.help/984vj29z0K7PKGOZ/hc/zKB3oxw0ol6rkVOL/2024070316-2a41c0f4-e26b-4fc6-ad61-d28af5ed8fb9-2b677738-da13-4417-bc79-b7e27f0bf6fe.png" style="width: 300px;" class="fr-fic fr-dib"></p><p>Customers who subscribe to our email newsletter get 10% off their first order.</p><p>We hope this helps.</p>

Do you offer discount codes?

Unfortunately, we do not have a paper copy of our catalog; we apologize. You can find our offerings on our website at the following link:. shamansmarket.com. We hope this helps.

<p>Unfortunately, we do not have a paper copy of our catalog; we apologize.</p><p>You can find our offerings on our website at the following link:</p><p><a href="http://shamansmarket.com/" rel="noreferrer noopener" style=" text-decoration: none !important;" target="_blank">shamansmarket.com</a></p><p>We hope this helps.</p>

Can you mail me a catalog?

We have personally used bottles that were a couple of years old without any issues. Alcohol should act as a preservative and extend life far beyond a normal perfume. If you open it and it smells different than you expect, you may want to avoid using

<p id="isPasted">We have personally used bottles that were a couple of years old without any issues.</p><p>Alcohol should act as a preservative and extend life far beyond a normal perfume.</p><p>If you open it and it smells different than you expect, you may want to avoid using it on your skin to be safe.</p><p>We hope this helps.</p><p><br></p>

What is the shelf life of Agua de Florida?

USPS uses parcel lockers to hold deliveries when a package does not fit in the recipient's mailbox or they do not have access to the delivery location. USPS will share a code or physical key with you to retrieve your package. You can learn more about

<p>USPS uses parcel lockers to hold deliveries when a package does not fit in the recipient&apos;s mailbox or they do not have access to the delivery location.</p><p>USPS will share a code or physical key with you to retrieve your package.</p><p>You can learn more about Parcel Lockers at the USPS site using the following link.</p><p><a href="https://faq.usps.com/articles/Knowledge/USPS-Smart-Locker" id="isPasted">Knowledge: USPS&#xAE; Smart Locker</a> </p>

What does "Delivered to Parcel Locker" mean?

Regarding the shelf life of your stick incense, Palo Santo sticks, smudge sticks, or resin incense, there's no specific "sell-by date" or expiration for these natural products. When stored properly in a cool, dry place, away from constant direct sunl

<div data-block="true" data-editor="1tvtl" data-offset-key="akc46-0-0" id="isPasted"><div data-offset-key="akc46-0-0"><span data-offset-key="akc46-0-0"><span data-text="true">Regarding the shelf life of your stick incense, Palo Santo sticks, smudge sticks, or resin incense, there&apos;s no specific &quot;sell-by date&quot; or expiration for these natural products.&#xA0;<br><br>When stored properly in a cool, dry place, away from constant direct sunlight and moisture, they can retain their properties for a long time.&#xA0;<br><br>Generally, if they maintain their aroma and are kept in the right conditions, they can be used for several years without any degradation in quality.</span></span></div></div><div data-block="true" data-editor="1tvtl" data-offset-key="4vvl0-0-0"><div data-offset-key="4vvl0-0-0"><span data-offset-key="4vvl0-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tvtl" data-offset-key="641te-0-0"><div data-offset-key="641te-0-0"><span data-offset-key="641te-0-0"><span data-text="true">Do not store them in constant direct sunlight to extend their potency.</span></span></div></div><div data-block="true" data-editor="1tvtl" data-offset-key="fqah6-0-0"><div data-offset-key="fqah6-0-0"><span data-offset-key="fqah6-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tvtl" data-offset-key="8e33j-0-0"><div data-offset-key="8e33j-0-0"><span data-offset-key="8e33j-0-0"><span data-text="true">Ensure your incense, smudge sticks, Palo Santo sticks, and resin incense don&apos;t get damp or moldy.</span></span></div></div><div data-block="true" data-editor="1tvtl" data-offset-key="3dh85-0-0"><div data-offset-key="3dh85-0-0"><span data-offset-key="3dh85-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tvtl" data-offset-key="e3ivi-0-0"><div data-offset-key="e3ivi-0-0"><span data-offset-key="e3ivi-0-0"><span data-text="true">If you notice a change in scent or if they become less aromatic over time, it may indicate that they are losing their potency.</span></span></div></div><div data-block="true" data-editor="1tvtl" data-offset-key="dkbh0-0-0"><br></div>

When does incense, smudge sticks, Palo Santo sticks or resin incense expire?

We understand how important adding a personal touch can be and are happy to accommodate when possible. If you contact us before 6:00 a.m. Eastern Time the following day, we can typically add the gift note for you. Just send us a message, and we will

<p data-pm-slice="1 1 []" id="isPasted">We understand how important adding a personal touch can be and are happy to accommodate when possible. If you contact us before 6:00 a.m. Eastern Time the following day, we can typically add the gift note for you. Just send us a message, and we will get back to you and let you know if we were successful in adding the message.</p>