What do I do if I have issues with your free shipping?Updated 10 months ago
I have an order over $75 shipping to the continental U.S.; why can't I choose Free Shipping at checkout?
Unfortunately, if you have any items in your cart that require drop-shipping, you may not see Free Shipping as an option at checkout.
If your order is eligible, but you are unable to choose Free Shipping, you can place the order and reach out to us to refund your shipping cost.
If you prefer, you can contact us to let you know the products that may be causing an issue for you.
We hope this helps.
If you have any other shipping-related questions, do not hesitate to contact us at [email protected] to assist you.